Initial considerations must include finding products which suit your promotion type and which would be appropriate for your target audience. Are you organising promo gear for a sporting event? If so, you may like to consider towels, pedometers, cool dry t-shirts and other products, which have relevance and practical application for the participants above their team uniforms. If your event has more of a corporate focus, you may like to contemplate items such as compendiums, desk products, stationery, mugs and comparable products, which are suitable for an office environment.If you would like assistance compiling ideas, please contact us and we'll be happy to assist you with some recommendations.

A great place to start compiling your ideas is to have a browse through our website (keeping in mind we only have a selection of more popular products featured and there are many more options available!), also please contact us and we'll be happy to provide you with a number of catalogues for you to browse the range of products available.

After you have obtained a quote and have certified the products fit within your budget, please request an art reference. An art reference is a digital mock up which explains important information such as quantity, price, and decoration placement/colours/details for your order. This is to clarify details of the order to ensure the final product will be the item you envisioned (please see our return policy). We require this signed and emailed back for our records. Once we have received the signed proof, we consider this as confirmation of your order, and we will proceed with manufacturing and scheduling the order into production. Changes at this stage usually cannot be made to the order, however if you have concerns please contact us as soon as possible.

The order options are endless! We have the factories to create and produce customised, decorated products in China and Pakistan.

PMco have full Pantone Colour Charts for both our use and yours. We also like to follow your style guides and can match the colour code exactly.

A set up charge is the fee, which covers the time it takes to set up the decoration for an order. These fees apply with most decoration options available including embroidery, screen printing and laser engraving (however sometimes exceptions can be made for digitally printed items - if in doubt, please talk to us). For example, with screen printing, preparation to print the job (which includes procedures to set up and clean the print screens) is the most time consuming element of the printing process. The set up costs apply to each job and are the same for printing, irrespective of quantity. This (among other factors) accounts for the substantial difference in cost per item, between printing 25 items as opposed to printing 250 items - since the same cost is distributed among 25 items as the 250 items. In the majority of quotes we provide to clients, all set up costs are included in the cost per item or are otherwise stated - we do not endorse or utilise the practice of sneaky hidden costs, which many companies in this field have been known to employ.

You can order any sizes you require! We provide the flexibility of offering you the ability to include a mix of sizes in your order. While we can't personally offer any recommendations of what sizes most suit your staff's needs, we are more than happy to assist by providing sizing charts located in most, if not all catalogues (online and hard copy).

You certainly can! Different style shirts can be individually named and numbered. Because we make everything from concept, all shirts, singlets, shorts, and so on can be individualised.

If you have found a product of particular interest, which fits within your budget and you are strongly considering placing an order, we are more than happy to give you peace of mind by providing a blank sample of the product for you to see prior to confirming the order. We usually try to supply samples from what we have available in our showroom stock, as if we had to order samples, specifically shirts in particular sizes and colours for every client we would run out of room in the office! However we are flexible and if you have a specific request we'll aim to help you out.

Once you have found some items you are interested in, please contact us and request a quote. Please include details such as the items or type of products you are interested in, the quantity you require, and the type of decoration necessary (i.e. does your logo contain one, two or three or more colours? Do you want the item printed in multiple positions?).

Due to the nature of decoration and the pricing structure of different product quantities, unfortunately there is no complete "price list" available. Pricing is very dependent on quantity and the type of decoration (one/two colour print or laser engraving) in conjunction, each decoration process has different set up costs, which will directly alter the total cost of each product. By providing individual quotes which are customised to your requirements ensures an easy, uncomplicated and more accurate process for you, our client.

Since all our products are decorated with your details, we cannot accept returns if you change you mind. If you feel your order was processed incorrectly, or if one or more of the products contain a manufacturing defect, please contact us and we will work with you to ensure a harmonious outcome is created. Certainly if the error is on our behalf, we will correct it within the best of our ability.

We stand behind the products we sell and do everything in our power to control the many print, product, and colour variables that can occur during customisation. We are committed to delivering a quality product on time and printed according to our customer's specifications. When placing an order, if you are concerned about quality, please do not hesitate to consult with us or to request a sample at any time before or during the order process.

Payment options include via Credit Card, Cheque or Electronic Funds Transfer (EFT) online. If you wish to pay by Credit Card, we use PayPal. Alternatively, our EFT banking details are on the invoice if you prefer to pay through this method. Please note, we value your business and confidence in us, therefore we do not sell, share or make any of your personal information available to unauthorised third parties.

We do not endorse or utilise the practice of sneaky hidden costs, which many companies in this field have been known to employ.